Shipping & Returns
We are a Dutch brand, shipping from the Netherlands.
We ship within Europe. Free shipping applies on all EU-country's + UK. For all other European country's, shipping prices may differ per country.
Once you placed your order, we will ship your order within 2 days. When your package has been shipped, you will receive an email confirmation with your tracking information.
For some countries duties and/or taxes may occur. Duties and taxes are not managed by MARLIM.
MARLIM is dedicated to customer service. If you are not satisfied with your purchase, you can return your item(s) within 14 days after purchase for a refund.
To be eligible for a return, all items must be returned in the original condition, unworn, unwashed with hygiene liners and swing tags in place and in its original packaging. Due to health regulations, and to ensure every customer the highest quality and hygiene, items that are soiled, marked, worn, damaged or laundered will not be accepted. MARLIM reserves the right to refuse refunds on any items believed to have been worn and or damaged since dispatched from our warehouse.
To reduce the risk of returning your items, please check our Size Guide, before placing your order.
To make a return, simply follow the steps below.
Please fill in the return form enclosed in your package.
Please place the items that you want to return in the original condition and original packaging in the original sending box/package, along with filled in return form. Do not take off hygiene liners when trying the garments.
Please send your return to the following address:
2031 CC Haarlem
Returns are for customers expense. We strongly advise to send the items with Track&Trace, so that you can track your return since MARLIM can not refund items that have been lost on their way back to our warehouse.
You can always contact us for any return question(s) at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
We will notify you per e-mail once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process.