We have compiled a list of frequently asked questions to make your shopping experience as seamless as possible (just like our swimwear). If you can't find the answer you are looking for, don’t hesitate to e-mail us at firstname.lastname@example.org - We are more than happy to assist you.
DOES MARLIM HAVE A VISITORS ADDRESS?
No, we don't have a vistors address. MARLIM is exclusively sold online via our official website www.marlim.com.
DOES MARLIM SHIP WORLDWIDE?
No, at this point, we ship within Europe. Free shipping applies on all EU-country's + UK. For all other European country's, shipping prices may differ per country.
Shipment costs for country's outside Europe may differ per country. Please note: MARLIM does not manage duties/taxes that may occur. Please check the Shipping and Returns page for more information.
WHAT FABRIC IS MARLIM SWIMWEAR MADE FROM?
Our swimwear is made of ECONYL® yarn, a 100% regenerated polyamide from Italy derived from pre and post industrial waste. Carpet fluff, fishing nets, and other discarded nylons, after reaching the end of their useful life, are not disposed of into a landfill, but are recovered, regenerated and transformed by Aquafil into ECONYL® yarn, which is then used to produce high end, eco friendly fabrics, that guarantee the same performances as standard fabrics. Learn more...
DOES YOUR SUSTAINABLE FABRIC GUARANTEE THE SAME PERFORMANCES AS STANDARD FABRICS?
Absolutely, and more. Our eco pieces, made from Italian ECONYL® yarn, ensure the same performances and aesthetic characteristics of those made of virgin polyamide and their production cycle has not exploited non renewable energy sources. Having passed several strict quality tests, the sustainable fabrics we use can ensure perfect fit, the correct muscular compression, excellent breathability, resistance to pilling and abrasions and an amazing shape recovery power so that your swimwear will remain unaltered. Learn more...
WHERE DOES YOUR RECYCLED POLYAMIDE COME FROM?
We use ECONYL® yarn, a 100% regenerated polyamide from Italy derived from pre and post industrial waste. Carpet fluff, fishing nets, and other discarded nylons, after reaching the end of their useful life, are not disposed of into a landfill, but are recovered, regenerated and transformed by Aquafil into ECONYL® yarn, which is then used to produce high end, eco friendly fabrics, that guarantee the same performances as standard fabrics.
WHAT SIZE SHOULD I ORDER?
We have made a very detailed Size guide with easy steps to guide you towards your MARLIM swimwear sizes. Since our tops and bottoms are sold separately, you will always be insured with the perfect fit. Please kindly check our Size Guide before you order, so that you will purchase the right sizes, suitable for your body. Please don’t hesitate to e-mail us at email@example.com, should you need any help. Our customer service is more than happy to assist you.
HOW COULD I GET IN CONTACT WITH MARLIM?
You can contact us by sending an e-mail to firstname.lastname@example.org. We will respond to your query as soon as possible. We are more than happy to assist you!
HOW DO I RETURN MY ITEM?
To return an item you purchased online at our website, simply follow the steps on our Shipping and Returns page.
WILL YOU RESTOCK ITEMS THAT ARE SOLD OUT?
Being a boutique brand, our styles are handmade in limited numbers. Popular styles might sell out quickly and won’t always be restocked, for you to feel special in our limited pieces. That being said, we would recommend you to sign up to our newsletter and follow us on Instagram/Facebook to get updates on any restocks that may occur. Also, please e-mail us at email@example.com about the desired style and size. Our customer service is more than happy to inform you about any restocks.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No, you don’t need an account to place an order at our website. You can check out as a guest if you prefer. We do however recommend you to create an account, to keep track of past and current orders and to simplify your next order by saving your address details.
DOES MARLIM COVER THE COSTS OF IMPORT TAXES?
No, we do not cover the costs of any import taxes or duties as these vary greatly from country to country. It’s not achievable for us to do so.